Real Estate Market Research & News
Home Inspection Franchise, Inspect-It 1st®, Selects America’s Call Center as Value-Add Solution
Independence, OH, August 1, 2013: Inspect-It 1st Property Inspection has chosen America’s Call Center (ACC) as its preferred provider of phone answering and scheduling services for its franchise owners. The partnership is a key element in Inspect-It 1st’s strategic initiative to strengthen its multi-inspector office platforms.
“The team at ACC has been huge for growing my business. Having someone else answer the phone has allowed me to focus on what I do best,” stated Chris Earley, owner of Inspect-It 1st of Southeast Pennsylvania. “There is no way I could have grown to a multi-inspector company without someone else answering my phones and they are an active part of my future growth plan.” Earley was one of the first franchise owners to use ACC’s services.
“One of the big selling points for us was ACC’s demonstrated ability to have a high close ratio on calls, and at a high average price point,” stated Inspect-It 1st president, Kylene Golubski. “This is imperative for our offices that are too busy to man their own phones, but still require a high degree of professionalism and effectiveness to keep growing.”
Another major factor in selecting ACC over other firms was its existing integration capabilities with Inspection Support Network (ISN), Inspect-It 1st’s office management and marketing automation solution for franchisees. “Combined, ACC and ISN create a seamless and efficient office for our franchisees, giving them more time while allowing them to truly capitalize on all the marketing support we deliver,” stated Golubski.
”It’s really about enabling Inspect-It 1st franchisees to focus on building their businesses,” stated Paul Zak, owner of ACC. “Inspect-It 1st Corporate is clearly committed to providing its franchisees with leading solutions that maximize the performance and resale value of their businesses, and we’re happy to be part of that equation.”
About Inspect-It 1st
Inspect-It 1st is a franchise system of home inspectors offering property inspections for homebuyers, home sellers, investors, commercial clients and Realtors. Each franchise is independently owned and operated. Inspect-It 1st is a subsidiary of Merrymeeting Group. (MMG), a Cleveland-based investment firm specializing in the acquisition and development of franchise brands. MMG currently operates seven franchise systems with more than 2,000 franchised locations worldwide. To learn more, please visit www.inspectit1st.com or www.merrymtg.com, or contact:
About America’s Call Center
Since 1998, America’s Call Center has been a leader in providing phone answering and scheduling services exclusively for home inspectors. As the inspector’s personal office, America’s Call Center has helped their inspectors get more inspections, get more revenue per inspection, enhance their professional image, and reduce their stress. America’s Call Center is located in Kansas City, MO. To learn more, please visit http://www.americascallcenter.com or contact:
America’s Call Center